FLEET FOR PROFIT: PREVENT ACCIDENTS, REDUCE REPAIR EXPENSES – PART ONE

For years, under pressure from senior management, the fleet world has been scrambling to cut expenses. To their credit, fleet managers have responded to the challenge in a variety of ways, from “rightsizing” to extending the service life of their vehicles and making their fleets more fuel-efficient. Another approach, however, has yet to be fully exploited by the fleet industry […]

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WAYS TO IMPROVE CUSTOMER SERVICE USING FLEET MANAGEMENT SOLUTIONS

INTRODUCTION Customer service usually involves multiple touch points. For example, contact with customers could include providing an update on when a delivery or service is expected to arrive. With multiple touch points for just one transaction, you have multiple opportunities to safeguard customer satisfaction. When you operate a fleet, vehicles and drivers are extensions of your business. A vehicle breakdown, […]

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