Establishing safety and risk management policies and programs for the vehicles in your fleet is another way to protect your company’s financial investments.
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FLEET FOR PROFIT: PREVENT ACCIDENTS, REDUCE REPAIR EXPENSES – PART TWO
Increased Loss Recoveries: It takes time and effort, but effective recovery of repair and other related expenses from third-party drivers significantly reduces the net cost of fleet accidents. Fleets that collect every naira they’re due from accidents caused by non-fleet drivers can offset repair expenses by as much as 20% to 25%.
Continue reading »HOW TO IMPROVE DRIVER RISK MANAGEMENT
If one may ask, how well do you know who is behind the wheel of your not-so-cheap mobile asset? The reality is that for many enterprises with employees who drive as part of their job, the answer will most likely be: “I think so,” or maybe, “no.” Driver risk management has recently become a top issue for many organizations since […]
Continue reading »FLEET FOR PROFIT: PREVENT ACCIDENTS, REDUCE REPAIR EXPENSES – PART ONE
For years, under pressure from senior management, the fleet world has been scrambling to cut expenses. To their credit, fleet managers have responded to the challenge in a variety of ways, from “rightsizing” to extending the service life of their vehicles and making their fleets more fuel-efficient. Another approach, however, has yet to be fully exploited by the fleet industry […]
Continue reading »FACTORS TO CONSIDER IN MAKING THE BEST VEHICLE SELECTION FOR YOUR FLEET
Many professional fleet managers will readily tell you that the effectiveness of your fleet management strategies is directly dependent on the quality and appropriateness of your vehicles. It therefore goes without any gainsaying that regardless of the types of vehicles in your fleet, selecting the right vehicles for your different job applications is critical to meeting your business goals.
Continue reading »MISTAKES TO AVOID IN ANALYZING YOUR FLEET DATA
When it comes to your vehicle fleet, your company has a strategy, goals and objectives. So when it comes to analyzing how it’s doing, determine what is most important to your particular business strategy and current year objectives – and allow that to drive the metrics you will track to evaluate your fleet’s performance.
Continue reading »WAYS TO IMPROVE CUSTOMER SERVICE USING FLEET MANAGEMENT SOLUTIONS
INTRODUCTION Customer service usually involves multiple touch points. For example, contact with customers could include providing an update on when a delivery or service is expected to arrive. With multiple touch points for just one transaction, you have multiple opportunities to safeguard customer satisfaction. When you operate a fleet, vehicles and drivers are extensions of your business. A vehicle breakdown, […]
Continue reading »FLEET MANAGEMENT TODAY: THE PLACE OF CUSTOMER SERVICE
A renowned author in the field of Business Management, Peter Drucker, once said that quality in a service or product is not what you put into it but what customers get out of it. Experience has also thought many that the cheapest and the best advertisement you can get anywhere in the world is a ‘Pleased or Satisfied Customer’. […]
Continue reading »PRODUCE HAULAGE: TAKING FOOD TO END USERS, MAKING MONEY
PRODUCE HAULAGE Farm produce would not get to end users if those in the chain of distribution fail to carry out their duties. Identifying this important role, some investors have ventured into inter and intra-state produce distribution on a small scale to make money and also to move the various food items from one geographical location to the other. HOW […]
Continue reading »VULCANIZERS BLUNDERS AND TYRE BLOWOUT
PROLOGUE An experience I had with a vulcanizer paints a grim picture of the danger all motorist could be facing on daily basis. My vehicle has tyre pressure specification of 35 psi by the manufacturer. One day, I drove into a vulcanizers shop to pump up one of my tyres. After pumping, the vulcanizer got 35psi reading on his pencil […]
Continue reading »USING YOUR FLEET MANAGEMENT SYSTEM (TELEMATICS) TO ASSESS DRIVER BEHAVIOUR AND IMPROVE RESULTS
Beyond knowing exactly where your vehicle is at any point in time and being able to immobilize a vehicle when situation so demand, fleet management system or telematics produces some results that could fundamentally aid the effectiveness of driver behaviour’s assessment and performance improvement. Behaviours such as excessive idling, aggressive acceleration, harsh braking, sudden deceleration, over speeding and fast cornering […]
Continue reading »GETTING SET FOR RAMADAN: FLEET MANAGERS AND DRIVERS
In the Islamic calendar, Ramadan is one of the most important religious obligation during which participants observe strict rules which includes fasting between sunrise and sunset and series of prayers in between. It is important for Fleet Managers to be aware of Ramadan and its possible impact on employees’ driving abilities. Ramadan for the current year is set to begin […]
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