Your GIT (Goods-in-transit) and Comprehensive Insurance are probably expiring at about now. How responsive was your Underwriter or Insurance Company during the year? What about claims payment- how much of what you deserve to get was knocked off on the basis of some independent assessor’s re-computation and extant clauses? What was the response time to claims payment? How many accidents did you record during the year or maybe you had an accident-free year? To what extent have you depreciated your assets?

Answers to all these questions should assist you in reassessing your insurance need and taking critical decision about your preferred service provider. You could also leverage on this to renegotiate the subsisting premium payable on your covers.

And talking about tracking services, what was the frequency of ‘downtime’ in your tracking solution during the year? In essence, you will want to know how many trucks suddenly went ‘dark’ I transit during the year and what the frequency was like. What stop-gap solution did you receive during this downtime and how helpful were they? To what extent were the general travel report, violators report and other relevant reports generated from your fleet management solution supportive in taking crucial decisions on scheduling, routing and trip management during the year? Were you getting the desired reports? How well does the tracking solution interact with your fleet management software? Or maybe you don’t even have a fleet management solution in place? These and many more will enable you decide on areas of tracking, reporting and compatibility (i.e. seamless hand-shake with your other IT infrastructure) improvements you may demand from your service provider in the New Year. In an extreme situation, this assessment may also most likely spur you into taking some far-reaching decisions regarding your preferred fleet management and tracking solution’s provider.

Comments

comments