WHEN A TRANSPORT COMPANY CHOSE TO BE DELIGHTFULLY DIFFERENT…. GUO SURPRISED US! (A CUSTOMER’S TESTIMONY)

In a fast-paced world of highly competitive businesses, customer satisfaction without doubt plays an important role in any profit or impact oriented organisation. Not only is it the leading indicator to measure customer loyalty, identify unhappy customers, reduce churn and increase revenue; it is also a key point of differentiation that helps you to attract new customers in competitive business […]

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