Establishing safety and risk management policies and programs for the vehicles in your fleet is another way to protect your company’s financial investments.
Continue reading »FLEET MAINTENANCE PROGRAMS: MEANING AND TYPES
Tag: fleet management
FLEET FOR PROFIT: PREVENT ACCIDENTS, REDUCE REPAIR EXPENSES – PART TWO
Increased Loss Recoveries: It takes time and effort, but effective recovery of repair and other related expenses from third-party drivers significantly reduces the net cost of fleet accidents. Fleets that collect every naira they’re due from accidents caused by non-fleet drivers can offset repair expenses by as much as 20% to 25%.
Continue reading »HOW TO IMPROVE DRIVER RISK MANAGEMENT
If one may ask, how well do you know who is behind the wheel of your not-so-cheap mobile asset? The reality is that for many enterprises with employees who drive as part of their job, the answer will most likely be: “I think so,” or maybe, “no.” Driver risk management has recently become a top issue for many organizations since […]
Continue reading »FLEET FOR PROFIT: PREVENT ACCIDENTS, REDUCE REPAIR EXPENSES – PART ONE
For years, under pressure from senior management, the fleet world has been scrambling to cut expenses. To their credit, fleet managers have responded to the challenge in a variety of ways, from “rightsizing” to extending the service life of their vehicles and making their fleets more fuel-efficient. Another approach, however, has yet to be fully exploited by the fleet industry […]
Continue reading »FACTORS TO CONSIDER IN MAKING THE BEST VEHICLE SELECTION FOR YOUR FLEET
Many professional fleet managers will readily tell you that the effectiveness of your fleet management strategies is directly dependent on the quality and appropriateness of your vehicles. It therefore goes without any gainsaying that regardless of the types of vehicles in your fleet, selecting the right vehicles for your different job applications is critical to meeting your business goals.
Continue reading »MISTAKES TO AVOID IN ANALYZING YOUR FLEET DATA
When it comes to your vehicle fleet, your company has a strategy, goals and objectives. So when it comes to analyzing how it’s doing, determine what is most important to your particular business strategy and current year objectives – and allow that to drive the metrics you will track to evaluate your fleet’s performance.
Continue reading »WAYS TO IMPROVE CUSTOMER SERVICE USING FLEET MANAGEMENT SOLUTIONS
INTRODUCTION Customer service usually involves multiple touch points. For example, contact with customers could include providing an update on when a delivery or service is expected to arrive. With multiple touch points for just one transaction, you have multiple opportunities to safeguard customer satisfaction. When you operate a fleet, vehicles and drivers are extensions of your business. A vehicle breakdown, […]
Continue reading »FLEET MANAGEMENT TODAY: THE PLACE OF CUSTOMER SERVICE
A renowned author in the field of Business Management, Peter Drucker, once said that quality in a service or product is not what you put into it but what customers get out of it. Experience has also thought many that the cheapest and the best advertisement you can get anywhere in the world is a ‘Pleased or Satisfied Customer’. […]
Continue reading »USING YOUR FLEET MANAGEMENT SYSTEM (TELEMATICS) TO ASSESS DRIVER BEHAVIOUR AND IMPROVE RESULTS
Beyond knowing exactly where your vehicle is at any point in time and being able to immobilize a vehicle when situation so demand, fleet management system or telematics produces some results that could fundamentally aid the effectiveness of driver behaviour’s assessment and performance improvement. Behaviours such as excessive idling, aggressive acceleration, harsh braking, sudden deceleration, over speeding and fast cornering […]
Continue reading »KEYS TO SUCCESSFUL PRIVATE FLEET OUTSOURCING
Outsourcing transportation to third-party logistics providers can be a cost-saving, efficient means of providing excellent customer service to your customers, regardless of your industry. However, it cannot accomplish your goals unless you are diligent in its implementation. Simply put, there is no substitute for proper planning, communication and management. These three elements are the keys to successful private fleet outsourcing […]
Continue reading »JOB DESCRIPTION OF A FLEET MAINTENANCE MANAGER
Fleet Maintenance Managers lead the activities of the maintenance department to ensure that fleet and heavy equipment is available, dependable and safe at all times. In some logistics companies, the job of fleet manager is a legacy position; having existed for years with a well-established job description. In others, the job may have mutated from what it may have been […]
Continue reading »JOB DESCRIPTIONS OF THE HEAD OF OPERATIONS
This role in some organisations is called Head of Department, Director of Fleet Operations or General Manager, Supply and Logistics (especially in big and multidimensional organisations).
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